Re-engineering is dead; Long live re-engineering
نویسنده
چکیده
Business process re-engineering (BPR) has been associated with runaway costs and corporate downsizing. This and other negative connotations have created or strengthened suspicions about the organizational impacts of information technology (IT). This paper considers the fundamental ideas of BPR, with IT as an enabling agent, and examines their consistency with sound management practice. © 1997 Elsevier Science Ltd
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